Roofing FAQs | Glen Ellyn

Answers to common questions from our customers.

Do you help with insurance claims?
Yes. We work directly with your insurance company and provide detailed damage documentation. We handle communication with the adjuster and help maximize your claim payout.
Is the roof inspection really free?
Absolutely. Our free roof inspection includes a complete visual assessment, damage report, and honest recommendations. There's no obligation to hire us—we just want to help you understand your roof's condition.
What warranty do you offer?
We provide a lifetime warranty on all workmanship. Material warranties depend on the product selected. We stand behind every job.
How quickly can you respond to storm damage?
We offer emergency response for storm damage. Call us right after a hail or wind event, and we'll schedule emergency tarping and assessment ASAP. We understand the urgency of protecting your home.
Are you licensed and insured?
Yes. Hartwell Roofing is fully licensed and insured. We're also BBB accredited with an excellent rating from hundreds of satisfied customers.
Do you offer financing?
Yes. We offer flexible financing options for roof replacements and major repairs. Ask about our payment plans to fit your budget.

Still Have Questions?

Give us a call — we're happy to help.

Call 555-555-5555